IrenePlace - A window curtain/panel from the Irene Collection, crafted from luxurious faux silk with thermal insulation to enhance home comfort. Featuring metal grommet rings at the top for complete blackout and a sleek, modern look in light brown tones. Elegant and versatile, IrenePlace is perfect for living rooms, bedrooms, offices, or any space where style meets functionality.
Purchase and Return Policy
1. Purchase Policy:
Prices: All product prices are displayed in the local currency and include applicable taxes (if any).
Payment Methods: We accept the payment methods available on our website, including credit cards, cash on delivery, and bank transfers.
Delivery:
Orders are prepared within (number of days) from the date of payment confirmation.
Delivery times may vary depending on the customer's geographical location.
2. Return and Exchange Policy:
Timeframe: Customers may request a return or exchange within (7-14 days) from the date of receiving their order.
Conditions:
The product must be unused, in its original condition, and include all accessories and packaging.
Discounted or special items may not be eligible for returns (please check product details before purchasing).
Non-Returnable Items:
Personalized items (e.g., custom-made products).
Personal care and beauty products if opened.
3. Return Process:
Contact our customer service team via email or the designated phone number.
Provide proof of purchase (order invoice).
Ship the product to the specified return address (customers may bear shipping costs unless the error was from our side).
4. Refund Policy:
Refund requests are processed within (5-10 business days) after receiving and inspecting the product.
Refunds are issued using the original payment method.
5. Additional Notes:
If a damaged or incorrect product is received, please contact us immediately within (48 hours) of receiving the order.
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